Engraving is included in the price (except for medals as some customers prefer no engraving)- no surprises!
We dont charge for additional lines of engraving or if all engraving is different.
We want to keep pricing as simple as possible and engraving is not an additional cost or a cost that will be quoted and emailed back to you after you have brought the product or something a 3rd party does….we are a 1 stop quality shop!
It is entirely up to the customer, if they like filling in the “Engraving Text Box” that is fine, however for multiple trophies/medals etc it may be easier to email the list through as we can open pretty much any kind of file.
We don’t have engraving wizards for the simple reason is they don’t really work if you want to make a couple of changes and most are not user friendly, if you can type and spell then you will be just fine (even better if you can cut and paste). Look at our “Click for Help” for tips.
No, it is a guide, however you are best to email the engraving information through if there is not enough room for you to type in.
We will contact you if we think there is a problem with amount of engraving versus the size of the engraving area. You will not be charged for extra lines of engraving.
We are a small business/premises and don’t carry alot of expensive stock and quite often our suppliers run out (with out telling us) and we can wait weeks for more, especially on items like Glass Korus, Leathermans etc. Also our carved 21st keys take up to 1 month to arrive from order. We will offer more qty if we are confident our suppliers have plenty of stock (eg on items like resin trophies) but we would rather not out of stock our customers as nothing is more frustrating than buying something and ‘oh sorry its out of stock’. If you require more, just email or phone us and we can check with our supplier first and up the qty if necessary for the purchase.
North Island
Pet Tags – free freight
Spend $10-$30 and pay only $4 freight charge
Spend $31-$150 and pay only $8 freight charge
Spend $151 – $250 and pay only $10 freight charge
Spend $250 and freight is free
South Island
Pet Tags – free freight
Spend $10-$30 and pay only $6 freight charge
Spend $31-$150 and pay only $10 freight charge
Spend $151 – $250 and pay only $12 freight charge
Spend $250 and freight is free
We stand by all our work and are meticulous about quality. We only source and send quality awards and gifts and like to send proofs for approval if we have any doubt.
We offer 100% satisfaction or we will happily fix it or refund your money if we are at fault. Our reputation is very important to us.
We do have software which helps us to transform your files into suitable engraving images, however we can only engrave as good as the source. A passport size photo scanned and enlarged to A5 will still not be any good…
PDF, TIFF, JPEG, GIF, AI, EPS, CDR, BMP, PSD files are accepted and a minimm of 300 DPI is recomended.
Photos should be clear, have good light and very little shadow. Shadow just engraves black and does not look good, eg people wearing hats that leave a shadow on their face is not suitable.
Images downloaded straight off the internet usually have alot of pixilation and are not suitable for engraving unless they are high quality images.
Stainless steel products like Zippo, Hip Flasks etc are more suited to ‘simpler’ images like logos or vector images. Due to the engraving process, very fine detail is hard to achieve.
We will look at your file and advise if it is not suitable.
We can also offer a photoshop service to remove backgrounds etc. Just ask in “Additional Information” or email us.
Reality is we will spend up to 10-15 doctoring an image to make it suitable for engraving with out charge, if we feel it will take much longer we will make contact with the customer and advise options.